Customer Service

Contact Us

           Back9@Tampabay.rr.com

 We take all Major Credit Cards Processed by:
                                 

 
Return Policy
 
If for any reason you are not satisfied with your purchase, please carefully follow the return instructions:
  1. Please contact Back 9 Galleries via email Back9@tampabay.rr.com
  2. All items returned at the customer's request with no issue will incur a 15% re-stocking fee up to a maximum of $50. (Greater than 30 day returns account credit only)
  3. In order to receive credit, we require that you:
    • Damaged merchandise must be returned in original carton and packaging.
    • Include the item to be returned with the Certificate of Authenticity.
    • No credit will be issued if any of the above is missing.
    • We will refund shipping and handling charges only if our merchandise was damaged, defective ,or shipped to you in error.

Please be aware: All items returned at the customer's request with no issue will incur a 15% re-stocking fee up to a maximum of $50.  (Greater than 30 day returns account credit only)

All merchandise is considered to belong to you until we receive it back in satisfactory condition. We suggest for your own protection that you ship the package back to us insured for the purchase value.

 

Shipping Info

                       

In stock items typically ship in 1 business day unless otherwise noted.

We use USPS 1st class mail and Priority Mail on smaller items.

Fedex Ground on  Framed & Large items.

Shipping Fees

Our shipping and handling fees are as follows for online orders.

 

Continental USA

 
8 x 10 Photos, Balls, Cards & Scorecards $4.00
Flags $5.00
11 x 14 Photos $6.00
Framed items $20.00
 
 

Canada


 
8 x 10 Photos & Balls,Cards & Scorecards $5.00
Flags $7.00
11 x 14 Photos $10.00
Framed items $35.00
 
 

If you need expedited shipping please contact us for a new invoice with the overnight
rate added.   Back9@Tampabay.rr.com

 


* Shipments outside the USA may be subject to import charges and taxes and are responsibility of the purchaser
* Framed items may take up to 3 days for shipping and handling.

 

Authenticity Guarantee